Jack is a native of Brookfield, Ohio, and graduated from Brookfield High School in 1977. He went on to attend Youngstown State University from 1977-1979 and then transferred to Ohio University where he graduated in 1982 with a B.S. degree in Recreational Management and an M.S. degree in Sports Administration in 1983.
A longtime and avid golfer, Jack's passion for golf started when he began working at the Yankee Run Golf Course as a 10-year-old, which later led him to a career in the luxury resort business. He lettered for three years on the Brookfield High golf team, was Captain his senior year, and went on to be a member of the YSU golf team from 1978-1979 and taught golf physical education classes at Ohio University from 1981-1982.
The opportunities that started Jack's career would not have been possible without the assistance of two individuals, Gil Patrick and Steve Bartolin, both of whom are from Hubbard, Ohio. This connection began at Yankee Run Golf Course, continued at Youngstown State University, intersected at The Greenbrier, and finally concluded at The Broadmoor.
Jack began his hotel career in the spring of 1983 as the Bag Room Manager in the Golf Department at The Greenbrier in White Sulphur Springs, WV. During his 23-year career at The Greenbrier, he worked in practically every operational department and was the General Manager of the resort from 2000-2006. During this period, The Greenbrier was an 800-room, full service, luxury resort, encompassing 6,500 acres with comprehensive conference meeting space, dining and recreational facilities.
From 2006-2013, Jack was the President and General Manager of The Gasparilla Inn & Club in Boca Grande, FL. This 160-room, full service boutique luxury resort is located in the barrier islands of Southwest Florida, offering a full array of dining and recreational facilities, including a full-service marine. During his tenure at the resort, he led a team in the rebirth of the historic property physically, financially, and from a service perspective.
In January 2014, Jack joined The Broadmoor (Colorado Springs, CO) as Vice President and Managing Director. Following shortly after, in March 2015, he became the 7th President of The Broadmoor and its related businesses, which include The Ranch at Emerald Valley, Cloud Camp, Fly Fishing Camp, Seven Falls, The Manitou & Pikes Peak Cog Railway, and The Broadmoor Development Company. The Broadmoor is the longest-running, consecutive winner of both the Forbes Five-Star Award, having received this award for 60 years, as well as the AAA Five-Diamond Award for 44 years.
Jack is a member of the Board of Directors of the American Hotel & Lodging Association, as well as a member of the Resort Executive Committee. He is also a member of the Colorado Hotel & Lodging Association, Colorado Thirty Group, Air Force Academy Foundation, and a board member of the Care and Share Food Bank for Southern Colorado and the Broadmoor World Arena. Jack received the Hotelier of the Year award from the Colorado Hotel & Lodging Association in 2018.
Over the years, Jack was President (2005/2006) of the Southern Innkeepers Association and a member of the Young Presidents Organization from 2002-2006. During his hospitality career in West Virginia, Florida, and now, Colorado, he has also served on many local civic and non-profit boards.
Of the various organizations and projects jack has been involved with during his career, none have been more impactful or personally meaningful as the food rescue program The Broadmoor recently implemented with the local hospitality community in Colorado Springs. As the homeless population continues to grow in Colorado, as well as across the country, providing people in need a good, nutritious, hot meal is more important now, than ever. The Broadmoor spearheaded this program in order to rescue surplus prepared food that remained in kitchens, which ultimately would have been wasted. These items are now being donated to the Colorado Springs Rescue Mission. This effort really took off in 2019 and, from The Broadmoor alone, over 10,000 pounds of good, nutritious food was rescued from going to a landfill. These items, ranging from proteins, starches, vegetables, and breads augment the daily menus of the Springs Rescue Mission, which serves hundreds of meals a day. After month of negotiations and countless meetings with the City of Colorado Springs, El Paso County Health Department and various lawyers, processes and procedures have been implemented to safely handle this surplus food, which feeds people in need in the community and reduces landfill tonnage at the same time.
Jack and his wife, Rachel, met at Ohio University and have been married for more than 30 years. The have two adult daughters, Deanna and Elizabeth, who both live and work in Colorado. Jack still enjoys playing golf as much as he can, as well as exploring the many miles of hiking trails and natural beauty Colorado has to offer.